Data Privacy Policy

Roxtec values the protection of personal data, and we therefore place great emphasis on protecting your privacy. This Privacy Policy explains and clarifies how we, as data controller, treat our visitor’s, business partners and customer’s personal data. The Privacy Policy also describes your rights and how to exercise them according to the General Data Protection Regulation (GDPR)and will apply in situations where Roxtec (hereinafter “Roxtec”, “we”, “us” and “our”) treats personal information, including – but not limited to – information collected from the Roxtec website. By using our site, you agree that your personal information is processed in accordance with this Privacy Policy.

What is personal data?

Personal data is any information relating to an identified or identifiable living natural person; an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Categories of personal data we collect

The personal information we collect is data that you actively provide us with in our business relationship. The types of data could be:

  • Name
  • E-mail address
  • Phone number(s)
  • Country
  • Information about business interactions

Occasions when data is collected could be when ordering products and services from Roxtec, signing up for our newsletters and events, looking for vacant positions or submitting spontaneous applications.

Personal data is only collected for a specific purpose and kept to a minimum to be able to perform the purpose, which is also known as data minimization.
Purpose with processing of personal data
The information we collect from you can be used for any of the following purposes.

Improve our customer service

Your information helps us provide you with more efficient customer service and support.

Improve our communication

The e-mail address, address and phone number(s) you provide can be used to provide you with information and updates about company news, product news, updates, information about other similar products and services, Roxtec’s events and newsletters etc. or to conduct marketing surveys.

If you have enabled cookies in your browser, your cookie information can be combined with data you’ve provided on our site to improve the customer communication. We may use information you have provided us with explicitly or through interactions in our communication channels to tailor information to your specific interests and to be relevant in our communication with you.

Necessary personal data in order to enter into a contract or to comply with legal obligations
In order for Roxtec to be able to provide you with the relevant service or product, or take other measures that you request during the contract period, you will have to provide the personal data that Roxtec requests. Such personal data is necessary for entering into or the performance of a contract with Roxtec.

Roxtec may also process personal data in order to fulfil legal obligations such as accounting and tax purposes.

Legal claims

Roxtec may also process your personal data for the purpose of establishing, exercising and defending legal claims in the unlikely event of a dispute.
Recipients of the personal data
Insofar it is reasonably necessary for purposes stated in this Privacy Policy, we may share your personal information with all companies in our group (i.e. subsidiaries, our ultimate holding company and all its subsidiaries). We do not sell, trade or otherwise transfer your personal information to third parties. Exceptions are trusted third parties that help us to run the site, conduct our business, deliver the goods you order or provide service, if these parties agree to keep the information confidential and not use it for other purposes than what is agreed upon. We may also share your personal information when we find it necessary to comply with statutory requirements, maintain the site’s policies or protect our or others’ rights, property, or security. Non-personally identifiable information gathered from the website about visitors may, however, be provided to third parties for marketing, advertising or other use.

We have agreements with third party service providers to help us get a better view of the site visitors. These service providers are not allowed to use the information they collect on our behalf for anything other than helping us operate and improve our business.

If your personal data will be shared with any other recipients than stated in this Privacy Policy, we will provide you with information about that disclosure at the time collecting your personal data and obtaining your consent.
Retention policy
We will only save your personal data for as long as it is necessary to perform our contractual obligations and as long as required by statutory storage time. When we save your personal data for purposes other than our contractual commitments, such as our legitimate interest when you sign up to our events or receive newsletter via email we save the data only as long as necessary and / or statutory for the purpose.

Personal data will be deleted or anonymized when purpose no longer exists or legal obligation of storing the personal data ceases.

The retention time for personal data is set in accordance with the purpose and legal obligation for each processing.